How to get a log from a camera?

In order to provide more info on an issue during the troubleshooting process, a camera log (logcat) can be downloaded from the camera.

Pre-requisites are:

• the camera is accessible via network
• the camera is in developer mode
• working PC has adb installed

First step is to connect to the camera using adb from a Windows/Linux terminal:

adb connect <camera_IP_address>

The next command is used to download camera's internal log to the path currently shown in the terminal window:

adb logcat -v time -d > camera.log

Camera.log file generated this way represents the log snapshot from the last factory reset until the moment it was requested.